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Gift Cards

Online Gift Card Information

When you can't decide what to give, send the gift of Disney Magic with a DisneyStore.com Online Gift Card so your family and friends can purchase their favorite Disney merchandise at DisneyStore.com! Our Online Gift Card will be sent within hours to any valid email address and is available in $25 increments up to $150, making it the perfect last-minute gift! Redeemable only at DisneyStore.com.

Frequently Asked Questions:

Purchasing an Online Gift Card

How can I purchase a DisneyStore.com Online Gift Card?
Purchasing a DisneyStore.com Online Gift Card is as simple as purchasing any other productPurchasing a DisneyStore.com Online Gift Card is as simple as purchasing any other product at DisneyStore.com. Just choose the denomination, fill out the personalization information and then add it to your Shopping Cart and proceed to Checkout as usual.

How do I pay for a DisneyStore.com Online Gift Card?
You may use your credit card to purchase your DisneyStore.com Online Gift Card as you would with any other item at DisneyStore.com.

Can I purchase a new DisneyStore.com Online Gift Card using another Online Gift Card, a Disney Gift Card, a Disney Store Gift Card, a DisneyStore.com Gift Card or a Disney Rewards® Card?
You can purchase a DisneyStore.com Online Gift Card by using a Disney Rewards® Card. However, you cannot purchase an Online Gift Card using another Online Gift Card, a Disney Gift Card, a Disney Store Gift Card, an Enterprise Gift Card or a DisneyStore.com Gift Card.

Can I purchase other merchandise at the same time as a DisneyStore.com Online Gift Card?
Yes, as long as your method of payment is not a DisneyStore.com Online Gift Card, a Disney Gift Card, a Disney Store Gift Card an Enterprise Gift Card or a DisneyStore.com Gift Card.

Please Note: When you purchase a DisneyStore.com Online Gift Card in the same order as other merchandise, because it requires shipment to more than one address (an email address is considered a separate shipment address), you will not be eligible for Free Shipping promotions.

Can I purchase more than one DisneyStore.com Online Gift Card per order?
Yes, you can.

How is the DisneyStore.com Online Gift Card sent to the recipient?
After you order a DisneyStore.com Online Gift Card at DisneyStore.com, we will email the Online Gift Card to the recipient email address you provide and on the date you specify at the time of purchase. Your recipient may use the Online Gift Card only at DisneyStore.com. In addition, we will send you an email confirming that the Online Gift Card has been sent. Please retain your confirmation email for your records as your proof of purchase!

Will I be charged tax or shipping when ordering a DisneyStore.com Online Gift Card?
No, the DisneyStore.com Online Gift Card is non-taxable. Also, there is no shipping charge for Online Gift Cards.

Will any discounts apply when I purchase a DisneyStore.com Online Gift Card?
No, discounts do not apply when you purchase DisneyStore.com Online Gift Cards.

What denominations of the DisneyStore.com Online Gift Card are available for purchase?
DisneyStore.com Online Gift Cards may be purchased in $25 increments up to $150.

Whom do I contact if I have a problem with my DisneyStore.com Online Gift Card?
PlPlease contact us at guest.services@disneystore.com for any problems with the processing of your DisneyStore.com Online Gift Card.

Can a DisneyStore.com Online Gift Card be purchased internationally?
Yes, but please see our list of restricted countries where orders may not be shipped.

Redeeming an Online Gift Card

Where can I redeem my DisneyStore.com Online Gift Card?
Your DisneyStore.com Online Gift Card is redeemable only at DisneyStore.com. If you wish to purchase a Gift Card that can be redeemed at Disney Store retail locations in the United States, at Walt Disney World® Resort, Disneyland® Resort and Disney Cruise Line®, please order a Disney Gift Card instead of a DisneyStore.com Online Gift Card.

How do I redeem my DisneyStore.com Online Gift Card?
At DisneyStore.com, simply enter the DisneyStore.com Online Gift Card number found in your recipient email into the Gift Card Information box on the payment page along with a credit card number (required for Gift Card purchases at DisneyStore.com). If the total of your purchase exceeds the amount on your DisneyStore.com Online Gift Card, the balance will be charged to your credit card. Please note: you may only use one Gift Card per order.

What if I don't have a credit card?
A credit card is required when placing an order using an Online Gift Card.

What if my purchase total is less than the amount of my DisneyStore.com Online Gift Card?
Any unused portion will remain on your DisneyStore.com Online Gift Card and can be used toward a future purchase.

What if my purchase total is more than the amount of my DisneyStore.com Online Gift Card?
The amount over the total on your DisneyStore.com Online Gift Card will be charged to the credit card number you provide.

Can I redeem my DisneyStore.com Online Gift Card for cash instead of merchandise?
No, DisneyStore.com Online Gift Cards are not returnable or redeemable for cash unless where required by law.

How do I know the balance on my DisneyStore.com Online Gift Card?
You may check the unused balance on a DisneyStore.com Online Gift Card by calling 1-888-301-9061. You will need to provide your Gift Card number.

What if I lose my DisneyStore.com Online Gift Card?
Lost, stolen or corrupted DisneyStore.com Online Gift Cards will not be canceled or replaced without the required proof of purchase. Certain restrictions apply. Please contact us at guest.services@disneystore.com for details. Please retain your email containing your DisneyStore.com Online Gift Card for your records as proof of purchase.

Can I add money to my current DisneyStore.com Online Gift Card?
No, you cannot add money to your current DisneyStore.com Online Gift Card.

If I return an item purchased with a DisneyStore.com Online Gift Card, how will I be refunded?
You will receive a Merchandise Credit Card. All returns and exchanges are subject to our standard Return/Exchange policy.

Does my DisneyStore.com Online Gift Card have an expiration date?
No, DisneyStore.com Online Gift Cards that you purchase on DisneyStore.com have no expiration date. However, if you receive a DisneyStore.com Online Gift Card in connection with a promotion, it is subject to the expiration date printed in the promotion and on the DisneyStore.com Online Gift Card that you receive.