Guest Services

Gift Cards

Can't decide what to give? Give the gift of Disney Magic with a Disney Gift Card. It can be used for just about anything at Disney Stores across the U.S., online at DisneyStore.com, as well as select locations at Walt Disney World® Resort, Disneyland® Resort and Disney Cruise Line®. Unfortunately, Gift Cards cannot be used to purchase a Subscription.

And, guess what? You can personalize the Gift Card with your favorite photograph. For instant delivery to any valid email address, choose our DisneyStore.com Online Gift Card. Online Gift Cards may only be used at DisneyStore.com.

Disney Gift Cards are not available for purchase on Disney Store mobile sites.

Disney Gift Card - Frequently Asked Questions:

Where can I buy the Disney Gift Card?
Disney Gift Cards can be purchased at select locations at Walt Disney World® Resort, Disneyland® Resort, Disney Store locations in the U.S. and DisneyStore.com. Unless otherwise noted, please allow 10-15 business days for delivery of Disney Gift Cards purchased online.
Can I reload my Disney Gift Card?
Yes! Disney Gift Cards can be reloaded for any amount between $5-$1,000.
Where can I reload my Disney Gift Card?
Disney Gift Cards can be reloaded at any Disney location that sells Disney Gift Cards. Online reloads are not available at this time.
Does my Disney Gift Card expire?
No, the Disney Gift Card you purchased or received is valid for purchases until all remaining funds have been depleted from the card.
How do I check my balance and transaction history on my Disney Gift Card ?
Check your balance online or Call the toll free number on the back of your Disney Gift Card.
Is a service fee charged for unused balances on my Disney Gift Card?
There is no service fee for unused balances on the Disney Gift Card.
Where can I use my Disney Gift Card?
The Disney Gift Card can be used for purchases at participating locations such as:
  • Walt Disney World Resort®
  • Disneyland Resort®
  • Disney Store locations within the US
  • DisneyStore.com
  • Disney Cruise Line®
  • Aulani, A Disney Resort & Spa in Ko Olina, Hawai'i
  • Disney's Beach Resorts
  • Club Penguin®
  • DisneyMusicStore.com
  • Adventures by Disney®
  • Disney PhotoPass®
Where can I shop online with my Disney Gift Card?
You can shop with your Disney Gift Card online at DisneyWorld.com, Disneyland.com, DisneyStore.com, DisneyCruiseLine.com, DisneyBeachResorts.com, ClubPenguin.com, DisneyMusicStore.com, and DisneyPhotoPass.com, Disneyland.com, and DisneyWorld.com. Use of multiple cards per purchase may not be permitted for certain sites. Please call the redemption location of your choosing for more information.
Where can I use my DisneyStore.com Online Gift Card?
DisneyStore.com Online Gift Cards can only be used for online purchases made specifically at DisneyStore.com.
Can I use my Disney Gift Card at the Disney Outlet stores?
Yes, the Disney Gift Card can be used for purchases at the Disney Outlet stores.
Can I use my Disney Gift Card to purchase Theme Park tickets?
Yes, you can use your Disney Gift Card to purchase theme park tickets at Disney Store locations in the US, Walt Disney World® Resort, and Disneyland® Resort. Availability of Theme Park Tickets varies by Disney Store location; Please check with your local Disney Store for more information.
Can I use my Disney Gift Card to purchase vacation packages?
You can use your Disney Gift Card as a form of payment for Disneyland® Resort vacation packages made by calling the Walt Disney Travel Company California at 1-866-470-5119. You can use your Disney Gift Card as a form of payment for Walt Disney World® Resort vacation packages and room nights by calling the Walt Disney Travel Company Florida at (407) W-DISNEY.
Can I use my Disney Gift Card for Disney on Ice or Disney Theatrical purchases?
Disney on Ice and Disney Theatrical do not accept the Disney Gift Card for purchases.
Can I buy Disney Dollars with the Disney Gift Card?
Disney Dollars cannot be purchased with the Disney Gift Card.
Can I use my Disney Gift Card at Disney locations outside the US?
Disney Gift Cards are only valid for purchases in the US.
Can I use my Disney Gift Card with another form of payment to complete a purchase?
Yes, Disney Gift Cards can be used in conjunction with other forms of payment.
Can I use the Disney Gift Card at the Walt Disney World® Swan & Dolphin resorts and hotels on Hotel Plaza Blvd?
The Disney Gift Card is not redeemable at non-Disney owned hotels such as Walt Disney World® Swan & Dolphin resorts and hotels on Hotel Plaza Blvd. with the exception of the owned and operated Disney Merchandise locations that reside within these hotels.
What should I do if my Disney Gift Card is lost or stolen?
Promptly call 1-877-650-4327 to report the card lost or stolen. Your Disney Gift Card will be 'frozen' and funds remaining on the card (at the time of the call) can be transferred onto a new card. An original proof of purchase receipt for the Disney Gift Card is required to transfer the funds onto a new Disney Gift Card.
Can I return something I purchased with my Disney Gift Card?
Please contact the location where the purchase was made. They will explain their return policy, which will differ by location.
Can I return the Disney Gift Card that I purchased or received as a gift?
You can return the Disney Gift Card as long as you have the original proof of purchase receipt and no transactions have occured on the card. Each location's return policy may differ. Please contact the location where the card was originally purchased for more information.
Can I give my Disney Gift Card to someone else?
The Disney Gift Card can be used by anyone. We recommend that you keep it in a safe place until you are ready to use it. Anyone who has the card in their possession will be able to make purchases with the card.
Is my Disneyland® Resort Gift Card still valid?
Yes, a Disneyland® Resort Gift Card is valid for purchases at all participating Disneyland® Resort locations.
Is my Walt Disney World Shopping & Dining Gift Card still valid?
Yes, a Walt Disney World Shopping & Dining Gift Card is valid for purchases at all participating Walt Disney World® Resort locations.
Is my Disney Store and DisneyStore.com Gift Card still valid?
Yes, Disney Store and DisneyStore.com Gift Cards are valid for purchases at Disney Store locations in the U.S. and online at DisneyStore.com.
Can I keep my Disney Gift Card after I've used it?
Absolutely! Your Disney Gift Card can be reloaded or kept as a souvenir.
Can I purchase the Disney Gift Card for any value I choose?
The Disney Gift Card is available for purchase in any amount from $15 to $1,000 at select Disney Store locations in the U.S., Walt Disney World® Resort and Disneyland® Resort. Online, the Disney Gift Card can be purchased in a variety of preset dollar amounts.
Can the Disney Gift Card be used at the Magic of Disney and Disney's Earport at the Orlando International Airport?
Yes, the Disney Gift Card can be used for purchases at the Magic of Disney and Disney's Earport at the Orlando International Airport.
Can I use the Disney Rewards Redemption Card to purchase the Disney Gift Card?
In most instances, the Disney Rewards® Redemption Card can be used to purchase the Disney Gift Card. There are some Disney locations that cannot accept a Disney Rewards® Redemption Card for a Disney Gift Card purchase. It is always a good idea to ask the location before you make a purchase.
Can the remaining balance on my gift card be redeemed for cash?
Except as required by applicable law, your Disney Gift Card is not redeemable for cash. For instance, in California, pre-paid gift cards are redeemable for cash if they have a value of $10 or less remaining on a gift card.

Online Gift Card - Frequently Asked Questions:

Purchasing a DisneyStore.com Online Gift Card

How can I purchase a DisneyStore.com Online Gift Card?
Purchasing a DisneyStore.com Online Gift Card is as simple as purchasing any other product at DisneyStore.com. Just choose the denomination, fill out the personalization information and then add it to your Shopping Cart and proceed to Checkout as usual.
How do I pay for a DisneyStore.com Online Gift Card?
You may use your credit card to purchase your DisneyStore.com Online Gift Card as you would with any other item at DisneyStore.com.
Can I purchase a new DisneyStore.com Online Gift Card using another Online Gift Card, a Disney Gift Card, a Disney Store Gift Card, a DisneyStore.com Gift Card or a Disney Rewards® Card?
You can purchase a DisneyStore.com Online Gift Card by using a Disney Rewards® Card. However, you cannot purchase an Online Gift Card using another Online Gift Card, a Disney Gift Card, a Disney Store Gift Card, an Enterprise Gift Card or a DisneyStore.com Gift Card.
Can I purchase other merchandise at the same time as a DisneyStore.com Online Gift Card?
Yes, as long as your method of payment is not a DisneyStore.com Online Gift Card, a Disney Gift Card, a Disney Store Gift Card an Enterprise Gift Card or a DisneyStore.com Gift Card.

Please Note: When you purchase a DisneyStore.com Online Gift Card in the same order as other merchandise, because it requires shipment to more than one address (an email address is considered a separate shipment address), you will not be eligible for Free Shipping promotions.

Can I purchase more than one DisneyStore.com Online Gift Card per order?
Yes, you can.
How is the DisneyStore.com Online Gift Card sent to the recipient?
After you order a DisneyStore.com Online Gift Card at DisneyStore.com, we will email the Online Gift Card to the recipient email address you provide on the date of purchase. Your recipient may use the Online Gift Card only at DisneyStore.com. In addition, we will send you an email confirming that the Online Gift Card has been sent. Please retain your confirmation email for your records as your proof of purchase!
Will I be charged tax or shipping when ordering a DisneyStore.com Online Gift Card?
No, the DisneyStore.com Online Gift Card is non-taxable. Also, there is no shipping charge for Online Gift Cards.
Will any discounts apply when I purchase a DisneyStore.com Online Gift Card?
No, discounts do not apply when you purchase DisneyStore.com Online Gift Cards.
What denominations of the DisneyStore.com Online Gift Card are available for purchase?
DisneyStore.com Online Gift Cards may be purchased in $25 increments up to $150.
Whom do I contact if I have a problem with my DisneyStore.com Online Gift Card?
Please contact us at guest.services@disneystore.com for any problems with the processing of your DisneyStore.com Online Gift Card.
Can a DisneyStore.com Online Gift Card be purchased internationally?
Yes, but please see our list of restricted countries where orders may not be shipped.
Can a Disney Gift Card be delivered via Express Shipping?
Disney Gift Cards may be express shipped to arrive in 3-4 business days. Express Shipping is not available for Personalized Gift Cards.

Redeeming a DisneyStore.com Online Gift Card

Where can I redeem my DisneyStore.com Online Gift Card?
Your DisneyStore.com Online Gift Card is redeemable only at DisneyStore.com. If you wish to purchase a Gift Card that can be redeemed at Disney Store retail locations in the United States, at Walt Disney World® Resort, Disneyland® Resort and Disney Cruise Line®, please order a Disney Gift Card instead of a DisneyStore.com Online Gift Card.
How do I redeem my DisneyStore.com Online Gift Card?
At DisneyStore.com, simply enter the DisneyStore.com Online Gift Card number found in your recipient email into the Gift Card Information box on the payment page along with a credit card number (required for Gift Card purchases at DisneyStore.com). If the total of your purchase exceeds the amount on your DisneyStore.com Online Gift Card, the balance will be charged to your credit card. Please note: you may only use one Gift Card per order.
What if I don't have a credit card?
A credit card is required when placing an order using an Online Gift Card.
What if my purchase total is less than the amount of my DisneyStore.com Online Gift Card?
Any unused portion will remain on your DisneyStore.com Online Gift Card and can be used toward a future purchase.
What if my purchase total is more than the amount of my DisneyStore.com Online Gift Card?
The amount over the total on your DisneyStore.com Online Gift Card will be charged to the credit card number you provide.
Can I redeem my DisneyStore.com Online Gift Card for cash instead of merchandise?
No, DisneyStore.com Online Gift Cards are not returnable or redeemable for cash unless where required by law.
How do I know the balance on my DisneyStore.com Online Gift Card?
You may check the unused balance on a DisneyStore.com Online Gift Card by calling 1-888-301-9061. You will need to provide your Gift Card number.
What if I lose my DisneyStore.com Online Gift Card?
Lost, stolen or corrupted DisneyStore.com Online Gift Cards will not be canceled or replaced without the required proof of purchase. Certain restrictions apply. Please contact us at guest.services@disneystore.com for details. Please retain your email containing your DisneyStore.com Online Gift Card for your records as proof of purchase.
Can I add money to my current DisneyStore.com Online Gift Card?
No, you cannot add money to your current DisneyStore.com Online Gift Card.
If I return an item purchased with a DisneyStore.com Online Gift Card, how will I be refunded?
You will receive a Merchandise Credit Card. All returns and exchanges are subject to our standard Return/Exchange policy.
Does my DisneyStore.com Online Gift Card have an expiration date?
No, DisneyStore.com Online Gift Cards that you purchase on DisneyStore.com have no expiration date. However, if you receive a DisneyStore.com Online Gift Card in connection with a promotion, it is subject to the expiration date printed in the promotion and on the DisneyStore.com Online Gift Card that you receive.